Privacy Policy

1. Information We Collect

When you use Roam, we collect information you provide directly — such as your name, phone number, email address, and payment details — as well as information generated through your use of our services, including booking history, Roam Cash earned, and device/browser data.

2. How We Use Your Information

We use your information to process hotel bookings, manage your Roam Cash balance, communicate booking confirmations and updates, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.

3. Data Sharing

We share your information only as necessary to complete bookings (with hotel partners and payment processors), comply with legal requirements, or protect our rights. Our key service partners include our hotel supply partner and Razorpay for payment processing.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure storage, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also opt out of promotional communications through your account settings.

6. Contact Us

If you have questions about this privacy policy, please contact us at support@roammiles.com.